This is just a quick note to warn everyone about a rogue online store called Irisruby (Irisruby.com). We bought an item from them and it turned out to be completely not as described online. It was supposed to be a knitted garment but it turned up as just a print of the pattern on a synthetic fabric. We wanted a refund. On their website they say;
Fast Refund: Send the returned purchase in its original packaging with original label back to our return center. We will issue a refund to your original payment method within a week.
but it’s very suspicious that they don’t have an address for their refund centre anywhere on the website. It’s also very suspicious that their “Contact Us” page only has an email address and it’s a very weird looking email address (MAIL:firstname.lastname@example.org). These should have been enough reasons to avoid purchasing from them, but we didn’t realise until it was too late. It’s impossible to find out where they are operating from just from their website. Read more